Leaders within our Workplace

In surfing through old business columns (dated 2010), we came across a good commentary on effective leadership in today’s workplace. Dave Jones, then with Proximity Canada in Toronto, comments on the distinction between two types of people in the workplace – managers and leaders.

Jones says: “There are few true leaders in the world.  It’s risky.  It’s hard.  It’s often times unappreciated.”  

Here’s his distinction.

 

Managers:

  • deal with what’s handed to them
  • iterate on what’s been done
  • chart a course in ink
  • check boxes
  • have “not my…” in their vocabulary i.e. department, job, budget, responsibility
  • lean to the conservative
  • maximize resources against goals
  • measure at the end

 

Leaders:

  • redefine their environment
  • allergic to “this is how we’ve always done it”
  • head in a direction, but not certain to reach destination
  • colour outside the boxes
  • strive to be innovative
  • focus resources on goals; but saves some for the sandbox
  • measure along the way; course-correcting on the fly

 

SOURCE:

http://davejones.ca/blog/2010/11/17/manager-or-leader-whats-the-future-of-the-corporate-social-s.html

    

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

Modern Business Wisdom

“In today’s business environment, a company’s website is the key to their entire business.” – Marcus Sheridan

“In the digital space, attention is a currency. We earn it. We spend it.” – Brian Solis

“Content is fire; social media is gasoline.” – Jay Baer

“Mass marketing is turning into a mass of niches.” – Chris Anderson

“The customer’s perception is your reality.” – Kate Zabriskie

“Content marketing is no longer a numbers game. It’s a game of relevance.” – Jason Miller

“Content is the fuel for your lead generation efforts.” – Dayna Rothman

“Marketing is telling the world you’re a rock star. Content marketing is showing the world you are one.” – Robert Rose

“The key is, no matter what story you tell, make your buyer the hero.” – Chris Brogan

“Every email is an opportunity to test a different benefit or angle.” – Heather Morgan

“There is no sale without the story; no knockout without the setup.” – Gary Vavnerchuk

“We need to stop interrupting what people are interested in and be what people are interested in.” – Craig Davis

“Listening is not about skills or techniques or calculated movements or gestures. Listening is not about what you do. Listening is about what you intend, what you feel, who you are.” – Gavin Ingham

“When reps take the role of a curious student rather than an informed expert, buyers are much more inclined to engage.” – Jeff Hoffman

“People buy emotionally, and they justify their decisions intellectually.” – David Sandler

“Pretend that every single person you meet has a sign around his or her neck that says, ‘Make me feel important.’ Not only will you succeed in sales, you will succeed in life.” – Mary Kay Ash

“Prospects are making their purchase decision based on whether they think you understand their problems and you have the knowledge, resources and commitment to solve them.” – Trish Bertuzzi

“If you are not taking care of your customer, your competitor will.” – Bob Hooey

“Don’t find customers for your products. Find products for your customers.” – Seth Godin

“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” – Jeff Bezos

“You are your greatest asset. Put your time, effort and money into training.” – Tom Hopkins

“For every sale you miss because you’re too enthusiastic, you will miss a hundred because you’re not enthusiastic enough.” – Zig Ziglar

“A mediocre person tells. A good person explains. A superior person demonstrates. A great person inspires others to see for themselves.” – Harvey Mackay

 

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

Colin Powell: 13 Rules

Colin_Powell_1

In his memoir It Worked for Me: In Life and Leadership, Colin Powell provided a valuable list of life lessons accompanied by a collection of personal anecdotes. For this great man, there are 13 Rules to how to live life.

Rule 1. It ain’t as bad as you think. It will look better in the morning. Keep all things in perspective when having to make a tough decision. Give the matter the perspective of some time.

Rule 2. Get mad, then get over it. Do not carry anger for any time. Instead of letting anger destroy you, use it to make constructive change.

Rule 3. Avoid having your ego so close to your position that when your position falls, your ego goes with it. Whatever position you hold, check your ego at the door when you are making major decisions. Foremost, consider the good of the organization and people in the organization. Then, should the action fail, your intentions never do.

Rule 4. It can be done! Exude optimist. Be positive. Leaders are about making things happen.

Rule 5. Be careful what you choose. Consider wisely your choices. Project ahead and assess the best developments for your objective(s).

Rule 6. Don’t let adverse facts stand in the way of a good decision. Solid leadership is often a matter of superb instinct. Leaders often stand alone on what they know to be the right decision.

Rule 7. You can’t make someone else’s choices. While good leaders listen and consider all perspectives, they ultimately make their own decisions. Ultimate responsibility is yours.

Rule 8. Check small things. Mind the details. Small details often ensure the success of your big decisions.

Rule 9. Share credit. Share the credit, take the blame, and quietly find out and fix things that went wrong. Success is very much a team effort.

Rule 10. Remain calm. Be kind. The difference between a good leader and a great leader is their degree of kindness. Kindness, like calmness, reassures loyalty and galvanizes respect and confidence.

Rule 11. Have a vision. Be demanding. Your vision must inspire – incite and enthuse. Your purpose is the fuel for the vision. It energizes – drives it. Be compelling and excite those around you.

Rule 12. Don’t take counsel of your fears or naysayers. Fear is a normal human emotion that has the potential to be a paralyzing force. So, acknowledge your fears, stare them down, but don’t let them guide your decisions.

Rule 13. Perpetual optimism is a force multiplier. Perpetual optimism, believing in yourself, believing in your purpose, believing you will prevail, and demonstrating passion and confidence will have an amazingly beneficial impact on those around you. There is something to be said for the leader who refuses to accept defeat but continues to adapt until he is successful.

 

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

More of Napoleon’s bons mots

More insight from Napoleon Bonaparte:

  • He who fears being conquered is sure of defeat.
  • A man will fight harder for his interests than for his rights.
  • The torment of precautions often exceeds the dangers to be avoided. It is sometimes better to abandon one’s self to destiny.
  • Men take only their needs into consideration, never their abilities.
  • To do all that one is able to do is to be a man; to do all that one would like to do is to be a god.
  • Courage is like love, it must have hope for nourishment.
  • As to moral courage, I have very rarely met with the two o’clock in the morning kind. I mean unprepared courage, that which is necessary on an unexpected occasion, and which, in spite of the most unforeseen events, leaves full freedom of judgement and decision.
  • The first virtue in a soldier is endurance of fatigue; courage is only the second virtue.
  • How many really capable men are children more than once during the day?
  • All the scholastic scaffolding falls, as a ruined edifice, before a single word: faith.
  • If they want peace, nations should avoid the pinpricks that precede cannon shots.
  • 10 persons who speak make more noise than 10,000 who are silent.
  • Riches do not consist in the possession of treasures, but in the use made of them.
  • You may ask me for anything you like except time.
  • Time is one kind of robber whom the law does not strike at, and who steals what is most precious to men.
  • If you start to take Vienna – take Vienna.
  • Circumstances-what are circumstances? I make circumstances.
  • One must change one’s tactics every ten years if one wishes to maintain one’s superiority.
  • This man Wellington is so stupid he does not know when he is beaten, and goes on fighting.
  • The greatest general is he who makes the fewest mistakes.
  • My downfall raises me to infinite heights.
  • Glory is fleeting, but obscurity is forever.

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

Napoleon on the art of governing and leadership

Here are By George’s favourite 10 quotes of Napoleon Bonaparte on the subject of governing and effective leadership:

  1. The art of governing consists in not letting men grow old in their jobs.
  2. A leader is a dealer in hope.
  3. The heart of a statesman should be in his head.
  4. Nothing is more difficult, and therefore more precious, than to be able to decide.
  5. There are two levers for moving men – interest and fear.
  6. With audacity one can undertake anything.
  7. Ability is of little account without opportunity.
  8. The strong man is the one who is able to intercept at will the communication between the senses and the mind.
  9. All celebrated people lose dignity on a close view.
  10. Victory belongs to the most persevering.

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.