Tag Archives: leadership

John Wooden: 10 of Life’s Lessons

Leafing through a old February 2000 Esquire magazine last night, I came across a “John Wooden: What I’ve Learned” article. Here are ten short observations on life from the legendary basketball coach. He was 89 when he gave this interview:

  • You can do more good by being good than any other way.
  • Be more concerned with your character than your reputation.
  • If I am through learning, I am through.
  • Discipline yourself and others won’t need to.
  • Don’t let making a living prevent you from making a life.
  • I don’t believe in praying to win.
  • I had three rules for my players: No profanity. Don’t criticize a teammate. Never be late.
  • If a player’s not doing the things he should, put him on the bench. He’ll come around.
  • Never let your emotions overrule your head.
  • Passion is momentary; love is enduring.

Chris George, providing reliable PR counsel and effective advocacy. Need a go-to writer or experienced communicator? 613-983-0801 @ CG&A COMMUNICATIONS.

 

Margaret Thatcher’s musings on politics

  • Being prime minister is a lonely job… you cannot lead from the crowd. 
  • I always cheer up immensely if an attack is particularly wounding because I think, well, if they attack one personally, it means they have not a single political argument left. 
  • I am in politics because of the conflict between good and evil, and I believe that in the end good will triumph. 
  • Nothing is more obstinate than a fashionable consensus. 
  • One of the things being in politics has taught me is that men are not a reasoned or reasonable sex. 
  • Standing in the middle of the road is very dangerous; you get knocked down by the traffic from both sides. 
  • Of course it’s the same old story. Truth usually is the same old story. 
  • There can be no liberty unless there is economic liberty. 
  • There is no such thing as society: there are individual men and women, and there are families. 
  • This lady is not for turning. 
  • To cure the British disease with socialism was like trying to cure leukaemia with leeches. 
  • To me, consensus seems to be the process of abandoning all beliefs, principles, values and policies. So it is something in which no one believes and to which no one objects. 
  • We were told our campaign wasn’t sufficiently slick. We regard that as a compliment. 
  • You don’t tell deliberate lies, but sometimes you have to be evasive. 
  • You may have to fight a battle more than once to win it. 

Chris George, providing reliable PR counsel and effective advocacy. Need a go-to writer or experienced communicator? 613-983-0801 @ CG&A COMMUNICATIONS.

Allan Gotlieb and 10 Rules for Canada-U.S. Relations

Former Canadian Ambassador Allan Gotlieb died last month but his approach to Canada-U.S. relations has revolutionized Canadian diplomacy with our closest cultural and largest trading partner. Gotlieb insights into America and the value of a pro-active diplomatic relations continue to have great relevance today.

Gotlieb’s methodical approach is best described in I’ll Be With You In A Minute, Mr. Ambassador: The Education of a Canadian Diplomat in Washington. It contains the Gotlieb “decalogue” for the conduct of the “new diplomacy” in Washington.

  1. The particular process by which a decision is reached in Washington is often so complex and mysterious that it defies comprehension.
  2. The most important requirement for effective diplomacy in Washington is the ability to gain access to the participants in the decision-making process.
  3. Given the vast numbers of players in the field of decision-making, and the great difficulty of predicting their likely behavior, the highest possible premium must be placed on political intelligence.
  4. Since there are so many participants in decision-making, so many special-interest and pressure groups and so many shifting alliances, a diplomat cannot design any grand or overarching strategy to further his nation’s interests. Every issue involves its own micro-strategy and every micro-strategy is unique.
  5. In Washington, a foreign power is itself just another special interest and not a very special one at that.
  6. A foreign power, as a general rule, has no permanent friends or adversaries on Capitol Hill.
  7. A foreign power, as a general rule, has no permanent friends or adversaries within the Administration.
  8. No permanent solutions are within reach of the ambassador or his government, only temporary ones. Instability is the norm, alliances and coalitions are always being forged, forces and counter forces are always mounting.
  9. Effective diplomacy means public diplomacy. The line between public diplomacy and interference in local affairs is a thin one and thus it must be practiced with considerable fi nesse.
  10. The best and often the only way to gain access to all the key players is through the social route. In Washington, parties are a continuation of work by other means.

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

Marcus Aurelius’ 10 Rules for an Exceptional Leader

MarcusAureliusThe Roman emperor Marcus Aurelius ruled from 161 to 180 A.D. Aurelius is renown for being the ideal wise leader whom Plato called the “philosopher king.” His book, Meditations (from which By George has often quoted), has inspired leaders for centuries because of its timeless wisdom about human behavior.

Here are 10 rules, as prescribed by Marcus Aurelius, that every great leader should know and practice.

1. Understand that people exist to help one another. Mankind was meant to live in harmony, “That we came into the world for the sake of one another.”

2. Be mindful of others’ humanity. Every person has dignity and pride.

3. Realize that many mistakes, even egregious ones, are the result of ignorance.
Punishment or chastisement should thus be done in an educational way.

4. Do not overly exalt yourself. “You’re just like them.”

5. Avoid quick judgments of others’ actions. “A lot of things are means to some other end. You have to know an awful lot before you can judge other people’s actions with real understanding.”

6. Maintain self-control. You can choose to spend your time and energy languishing over things that have already happened, or you can choose to be calm and address any problems that arise.

7. Recognize that others can hurt you only if you let them. The only actions that should truly hurt you are things you do that are shameful, since you are in control of your own self-worth and values.

8. Know that pessimism can easily overtake you. “How much more damage anger and grief do than the things that cause them.”

9. Practice kindness. Sincere kindness is “invincible” and more powerful than any negative transgression.

10. Do not expect bad people to exempt you from their destructive ways. It is “the act of a tyrant” to think that you can try to change these kinds of people or persuade them to treat you differently.

To read more on these rules click here.

Read more in the By George Journal of this great leader and sage here:  Marcus Aurelius

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Chris George, providing reliable PR counsel and effective advocacy. Need a go-to writer or experienced communicator? 613-983-0801 @ CG&A COMMUNICATIONS.

20 quotes on leadership

  • If you’re actions inspire others to dream more, learn more, do more and become more, you are a leader. – John Quincy Adams
  • A leader is a dealer in hope. – Napoleon Bonaparte
  • Leadership is a potent combination of strategy and character. But if you must be without one, be without the strategy. – Norman Schwarzkopf
  • In matters of style, swim with the current; in matters of principle, stand like a rock. – Thomas Jefferson
  • Where there is no vision, the people perish. – Proverbs 29:18
  • People don’t care how much you know until they know how much you care. – Theodore Roosevelt
  • Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt to offer a solution everybody can understand. – Colin Powell
  • A highly credible leader under-promises and over-delivers. – John C. Maxwell
  • The first responsibility of a leader is to define reality; the last is to say thank you. In between, the leader is a servant. – Max De Pree
  • Don’t tell people how to do things, tell them what do and let them surprise you with their results. – George S. Patton
  • To lead people, walk beside them. As for the best leaders, the people do not notice their existence … When the best leader’s work is done, the people say, ‘We did it ourselves!’” – Lao Tsu
  • Example is not the main thing in influencing others. It is the only thing. – Albert Schweitzer
  • All of the great leaders have had one characteristic in common: it was the willingness to confront unequivocally the major anxiety of their people in their time. This, and not much else, is the essence of leadership. – John Kenneth Galbraith
  • Our chief want is someone who will inspire us to be what we know we could be. – Ralph Waldo Emerson
  • The ultimate measure of a man is not where he stands in moments of comfort, but where he stands at times of challenge and controversy. – Martin Luther King, Jr.
  • Treat a man as he is and he will remain as he is. Treat a man as he can and should be and he will become as he can and should be. – Johann Wolfgang von Goethe
  • Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall. – Stephen R. Covey
  • Leadership and learning are indispensable to each other. – John F. Kennedy
  • Great leadership is about human experiences. It’s not a formula or a program. It is a human activity that comes from the heart and considers the hearts of others. It is an attitude, not a routine. – Lance Secretan
  • Leaders aren’t born, they are made. – Vince Lombardi

 

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

 

10 rules for crisis management

We are often asked advice about our rules of communications during a crisis. It is best if organizations think about crises before they hit. Be assured, a little bit of preparation will pay off ten-fold.

So, here’re 10 rules CG&A COMMUNICATIONS promotes to assist with crisis management:

1.  Write it down! Before a crisis occurs, draw up and distribute a comprehensive crisis communications plan. Always have a plan on paper.

2.  Know who will speak. Designate a small list of possible spokespersons and ensure they have training to give media interviews. The objective in responding during a crisis is to have a single voice, not a chorus.

3.  Organize yourself. Establish internal communications lines to ensure fast, accurate information when a crisis does occur. Prepare a list of inside and outside people to inform of a crisis. And, ensure all employees know where to direct media inquiries.

4.  Make good first impression. When the issue breaks, there must be an immediate meeting with senior management to determine the stance to take with the public. You have two critical hours to effectively respond. Your challenge is to define the issue accurately, deploy constantly changing tactics, and anticipate reactions.

5.  Prepare for media. Spend time briefing designated spokesperson(s) and ensure message lines are tight and clear.

6.  Be pro-active. Get out in front of the issue/event and make a public statement. No comment is no response and silence is anything but golden.

7.  Keep everyone in-the-know. Remember to keep your own house informed. Distribute statement to staff and other key people.

8.  Keep the channel(s) to media open. The media must know who the spokespersons are. An inquiry number should be made available to send and receive messages. In a crisis, it is essential that you are honest, accessible, and forthcoming.

9.  Always stay ahead of the issue. If the crisis is on-going, release periodic statements or hold periodic media briefings/news conferences.

10.  Never follow a list of ten golden rules. Each crisis is unique and requires special tactics to ensure the issues are dealt with effectively. Do not limit your options in answering to your crisis. A creative, pro-active plan is your best offense.

 

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

 

The essence of leadership

Alexander the Great“Leadership is practiced not so much in words as in attitude and action.” – as quoted by American business leader Harold S. Geneen. This truth is borne out by the actions of Alexander the Great (356-323 B.C.) is this demonstrative tale as told by the Plutarch.

       Alexander the Great was leading his army homeward after the great victory against Portus in India. The country through which they now marched was bare and desert, and his army suffered dreadfully from heat, hunger, and, most of all, thirst. The soldiers’ lips cracked and their throats burned from want of water, and many were ready to lie down and give up.

       About noon one day the army met a party of Greek travelers. They were on mules, and carried with them a few vessels filled with water. One of them, seeing the king almost chocking from thirst, filled a helmet and offered it to him.

       Alexander took it into his hands, then looked around at the faces of his suffering soldiers, who craved refreshment just as much as he did.

       “Take it away,” he said, “for if I drink alone, the rest will be out of heart, and you have not enough for all.”

       So he handed the water back without touching a drop of it. And the soldiers, cheering their king, leaped to their feet, and demanded to be led forward.

 

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

Harold S. Geneen sharing good business sense

Here are a dozen quotes on a decent approach to the world of business from the legendary, American corporate leader Harold S. Geneen.

  • The worst disease which can afflict executives in their work is not, as popularly supposed, alcoholism; it’s egotism.
  • You can’t run a business or anything else on a theory.
  • In business, words are words; explanations are explanations, promises are promises, but only performance is reality.
  • Leadership is practiced not so much in words as in attitude and in actions.
  • Leadership cannot really be taught, it can only be learned.
  • Better a good decision quickly than the best decision too late.
  • A true leader has to have a genuine open-door policy so that his people are not afraid to approach him for any reason.
  • I don’t believe in just ordering people to do things. You have to sort of grab an oar and row with them.
  • The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.
  • The only unforgivable sin in business is to run out of cash.
  • Telephones, hotels, insurance—it’s all the same. If you know the numbers inside out, you know the company inside out.
  • In the business world, everyone is paid in two coins: Cash and Experience. Take the experience first. The cash will come later.

Chris George, providing reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? 613-983-0801 @ CG&A COMMUNICATIONS.

20 Brian Tracy Quotes on Leadership

 

“Integrity is the most valuable and respected quality of leadership. Always keep your word.”

 

“Leadership is the ability to get extraordinary achievement from ordinary people”

 

“Leaders set high standards. Refuse to tolerate mediocrity or poor performance”

 

“Clarity is the key to effective leadership. What are your goals?”

 

“The best leaders have a high Consideration Factor. They really care about their people”

 

“Leaders think and talk about the solutions. Followers think and talk about the problems.”

 

“The key responsibility of leadership is to think about the future. No one else can do it for you.”

 

“The effective leader recognizes that they are more dependent on their people than they are on them. Walk softly.”

 

“Leaders never use the word failure. They look upon setbacks as learning experiences.”

 

“Practice Golden Rule Management in everything you do. Manage others the way you would like to be managed.”

 

“Superior leaders are willing to admit a mistake and cut their losses. Be willing to admit that you’ve changed your mind. Don’t persist when the original decision turns out to be a poor one.”

 

“Leaders are anticipatory thinkers. They consider all consequences of their behaviors before they act.”

 

“The true test of leadership is how well you function in a crisis.”

 

“Leaders concentrate single-mindedly on one thing– the most important thing, and they stay at it until it’s complete.”

 

The three ‘C’s’ of leadership are Consideration, Caring, and Courtesy. Be polite to everyone.

 

“Respect is the key determinant of high-performance leadership. How much people respect you determines how well they perform.”

 

“Leadership is more who you are than what you do.”

 

“Entrepreneurial leadership requires the ability to move quickly when opportunity presents itself.”

 

“Leaders are innovative, entrepreneurial, and future oriented. They focus on getting the job done.”

 

“Leaders are never satisfied; they continually strive to be better.”

 

Chris George, providing reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? 613-983-0801 @ CG&A COMMUNICATIONS.

Leaders within our Workplace

In surfing through old business columns (dated 2010), we came across a good commentary on effective leadership in today’s workplace. Dave Jones, then with Proximity Canada in Toronto, comments on the distinction between two types of people in the workplace – managers and leaders.

Jones says: “There are few true leaders in the world.  It’s risky.  It’s hard.  It’s often times unappreciated.”  

Here’s his distinction.

 

Managers:

  • deal with what’s handed to them
  • iterate on what’s been done
  • chart a course in ink
  • check boxes
  • have “not my…” in their vocabulary i.e. department, job, budget, responsibility
  • lean to the conservative
  • maximize resources against goals
  • measure at the end

 

Leaders:

  • redefine their environment
  • allergic to “this is how we’ve always done it”
  • head in a direction, but not certain to reach destination
  • colour outside the boxes
  • strive to be innovative
  • focus resources on goals; but saves some for the sandbox
  • measure along the way; course-correcting on the fly

 

SOURCE:

http://davejones.ca/blog/2010/11/17/manager-or-leader-whats-the-future-of-the-corporate-social-s.html

    

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

Modern Business Wisdom

“In today’s business environment, a company’s website is the key to their entire business.” – Marcus Sheridan

“In the digital space, attention is a currency. We earn it. We spend it.” – Brian Solis

“Content is fire; social media is gasoline.” – Jay Baer

“Mass marketing is turning into a mass of niches.” – Chris Anderson

“The customer’s perception is your reality.” – Kate Zabriskie

“Content marketing is no longer a numbers game. It’s a game of relevance.” – Jason Miller

“Content is the fuel for your lead generation efforts.” – Dayna Rothman

“Marketing is telling the world you’re a rock star. Content marketing is showing the world you are one.” – Robert Rose

“The key is, no matter what story you tell, make your buyer the hero.” – Chris Brogan

“Every email is an opportunity to test a different benefit or angle.” – Heather Morgan

“There is no sale without the story; no knockout without the setup.” – Gary Vavnerchuk

“We need to stop interrupting what people are interested in and be what people are interested in.” – Craig Davis

“Listening is not about skills or techniques or calculated movements or gestures. Listening is not about what you do. Listening is about what you intend, what you feel, who you are.” – Gavin Ingham

“When reps take the role of a curious student rather than an informed expert, buyers are much more inclined to engage.” – Jeff Hoffman

“People buy emotionally, and they justify their decisions intellectually.” – David Sandler

“Pretend that every single person you meet has a sign around his or her neck that says, ‘Make me feel important.’ Not only will you succeed in sales, you will succeed in life.” – Mary Kay Ash

“Prospects are making their purchase decision based on whether they think you understand their problems and you have the knowledge, resources and commitment to solve them.” – Trish Bertuzzi

“If you are not taking care of your customer, your competitor will.” – Bob Hooey

“Don’t find customers for your products. Find products for your customers.” – Seth Godin

“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” – Jeff Bezos

“You are your greatest asset. Put your time, effort and money into training.” – Tom Hopkins

“For every sale you miss because you’re too enthusiastic, you will miss a hundred because you’re not enthusiastic enough.” – Zig Ziglar

“A mediocre person tells. A good person explains. A superior person demonstrates. A great person inspires others to see for themselves.” – Harvey Mackay

 

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

Colin Powell: 13 Rules

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In his memoir It Worked for Me: In Life and Leadership, Colin Powell provided a valuable list of life lessons accompanied by a collection of personal anecdotes. For this great man, there are 13 Rules to how to live life.

Rule 1. It ain’t as bad as you think. It will look better in the morning. Keep all things in perspective when having to make a tough decision. Give the matter the perspective of some time.

Rule 2. Get mad, then get over it. Do not carry anger for any time. Instead of letting anger destroy you, use it to make constructive change.

Rule 3. Avoid having your ego so close to your position that when your position falls, your ego goes with it. Whatever position you hold, check your ego at the door when you are making major decisions. Foremost, consider the good of the organization and people in the organization. Then, should the action fail, your intentions never do.

Rule 4. It can be done! Exude optimist. Be positive. Leaders are about making things happen.

Rule 5. Be careful what you choose. Consider wisely your choices. Project ahead and assess the best developments for your objective(s).

Rule 6. Don’t let adverse facts stand in the way of a good decision. Solid leadership is often a matter of superb instinct. Leaders often stand alone on what they know to be the right decision.

Rule 7. You can’t make someone else’s choices. While good leaders listen and consider all perspectives, they ultimately make their own decisions. Ultimate responsibility is yours.

Rule 8. Check small things. Mind the details. Small details often ensure the success of your big decisions.

Rule 9. Share credit. Share the credit, take the blame, and quietly find out and fix things that went wrong. Success is very much a team effort.

Rule 10. Remain calm. Be kind. The difference between a good leader and a great leader is their degree of kindness. Kindness, like calmness, reassures loyalty and galvanizes respect and confidence.

Rule 11. Have a vision. Be demanding. Your vision must inspire – incite and enthuse. Your purpose is the fuel for the vision. It energizes – drives it. Be compelling and excite those around you.

Rule 12. Don’t take counsel of your fears or naysayers. Fear is a normal human emotion that has the potential to be a paralyzing force. So, acknowledge your fears, stare them down, but don’t let them guide your decisions.

Rule 13. Perpetual optimism is a force multiplier. Perpetual optimism, believing in yourself, believing in your purpose, believing you will prevail, and demonstrating passion and confidence will have an amazingly beneficial impact on those around you. There is something to be said for the leader who refuses to accept defeat but continues to adapt until he is successful.

 

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

More of Napoleon’s bons mots

More insight from Napoleon Bonaparte:

  • He who fears being conquered is sure of defeat.
  • A man will fight harder for his interests than for his rights.
  • The torment of precautions often exceeds the dangers to be avoided. It is sometimes better to abandon one’s self to destiny.
  • Men take only their needs into consideration, never their abilities.
  • To do all that one is able to do is to be a man; to do all that one would like to do is to be a god.
  • Courage is like love, it must have hope for nourishment.
  • As to moral courage, I have very rarely met with the two o’clock in the morning kind. I mean unprepared courage, that which is necessary on an unexpected occasion, and which, in spite of the most unforeseen events, leaves full freedom of judgement and decision.
  • The first virtue in a soldier is endurance of fatigue; courage is only the second virtue.
  • How many really capable men are children more than once during the day?
  • All the scholastic scaffolding falls, as a ruined edifice, before a single word: faith.
  • If they want peace, nations should avoid the pinpricks that precede cannon shots.
  • 10 persons who speak make more noise than 10,000 who are silent.
  • Riches do not consist in the possession of treasures, but in the use made of them.
  • You may ask me for anything you like except time.
  • Time is one kind of robber whom the law does not strike at, and who steals what is most precious to men.
  • If you start to take Vienna – take Vienna.
  • Circumstances-what are circumstances? I make circumstances.
  • One must change one’s tactics every ten years if one wishes to maintain one’s superiority.
  • This man Wellington is so stupid he does not know when he is beaten, and goes on fighting.
  • The greatest general is he who makes the fewest mistakes.
  • My downfall raises me to infinite heights.
  • Glory is fleeting, but obscurity is forever.

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

Napoleon on the art of governing and leadership

Here are By George’s favourite 10 quotes of Napoleon Bonaparte on the subject of governing and effective leadership:

  1. The art of governing consists in not letting men grow old in their jobs.
  2. A leader is a dealer in hope.
  3. The heart of a statesman should be in his head.
  4. Nothing is more difficult, and therefore more precious, than to be able to decide.
  5. There are two levers for moving men – interest and fear.
  6. With audacity one can undertake anything.
  7. Ability is of little account without opportunity.
  8. The strong man is the one who is able to intercept at will the communication between the senses and the mind.
  9. All celebrated people lose dignity on a close view.
  10. Victory belongs to the most persevering.

Chris George provides reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

The wisdom of QB Tom Brady

Tom Brady did it again yesterday, leading his New England Patriots team to an amazing 4th quarter comeback Superbowl victory. Brady becomes the first QB with 5 NFL championship rings. So, to follow-up on this game-for-the-ages, By George compiled our 15 FAV observations of a truly great football quarterback – and a decent human being.

  • Football is unconditional love.
  • If you don’t play to win, don’t play at all.
  • You wanna know which ring is my favorite? The next one.
  • I didn’t come this far to only come this far, so we’ve still got further to go.
  • I think that at the start of a game, you’re always playing to win, and then maybe if you’re ahead late in the game, you start playing not to lose. The true competitors, though, are the ones who always play to win.
  • Mentally, the only players who survive in the pros are the ones able to manage all their responsibilities. Everybody struggles in different ways.
  • If you don’t believe in yourself why is anyone else going to believe in you?
  • A lot of times I find that people who are blessed with the most talent don’t ever develop that attitude, and the ones who aren’t blessed in that way are the most competitive and have the biggest heart.
  • I’m not a person who defends myself very often. I kind of let my actions speak for me.
  • To me, football is so much about mental toughness, it’s digging deep, it’s doing whatever you need to do to help a team win and that comes in a lot of shapes and forms.
  • You have to believe in your process. You have to believe in the things that you are doing to help the team win. I think you have to take the good with the bad.
  • Too often in life, something happens and we blame other people for us not being happy or satisfied or fulfilled. So the point is, we all have choices, and we make the choice to accept people or situations or to not accept situations.
  • We all have experiences in our lives that change us, and we all learn from people, like my dad, but at the end of the day, it’s only us. And we’re only responsible to make ourselves happy.
  • You know, watching Dan Marino and Steve Young get nominated to the Hall of Fame… those guys are unbelievable and they did it for so long. I’d love to play like those guys, but there’s still a long way to go and a lot of growing.
  • If I have something to say, I want it to be meaningful.

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Chris George, providing reliable PR & GR counsel and effective advocacy. Need a go-to writer and experienced communicator? 613-983-0801 @ CG&A COMMUNICATIONS.

The Dalai Lama (5 memes)

These memes have appear through this past year both on By George Twitter @ByGeorgeJournal and on the BGJ Facebook page. The Dalai Lama provides inspiration and reason to pause for millions around the world. He is truly a spiritual guiding light.

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Chris George, providing reliable PR counsel and effective advocacy. Need a go-to writer and experienced communicator? 613-983-0801 @ CG&A COMMUNICATIONS.

 

Jack Welch’s Strategic Questions

Jack Welch is the infamous American business executive who guided General Electric for two decades. Today he is author and business coach and he shares his business acumen in many profile articles.

 

In a recent LinkedIn article, Welch lists the core questions to ask when developing (or reviewing) a successful business strategy. There are five key lines of questioning to begin a thorough assessment.

 

1  What does the playing field look like now?

  • Who are the competitors in this business, large and small, new and old?
  • Who has what share, globally and in each market? Where do we fit in?
  • What are the strengths and weaknesses of each competitor? How good are their products? How much does each one spend on R&D? How big is each sales force? How performance-driven is each culture?
  • Who are this business’s main customers and how do they buy?

 

2  What has the competition been up to?

  • What has each competitor done in the past year to change the playing field?
  • Has anyone introduced game-changing new products, new technologies, or a new distribution channel?
  • Are there any announced or potential new entrants, and what have they been up to in the past year?

 

3  What have you been up to?

  • What have you done in the past year to change the competitive playing field?
  • Have you bought a company, introduced a new product, stolen a competitor’s key salesperson, or licensed a new technology from a start-up?
  • Have you lost any competitive advantages that you once had – a great salesperson, a special product, a proprietary technology?

 

4  What’s around the corner?

  • What scares you most in the year ahead — what one or two things could a competitor do to nail you?
  • Is your top talent secure, and are you caring for them appropriately, with pay, perks, and a culture that inspires them?
  • What new products or technologies could your competitors launch that might change the game?
  • What M&A deals would knock you off your feet?

 

5.  What’s your winning move?

  • What can you do to change the playing field – is it an acquisition, a new product, globalization, or better talent?
  • What can you do to make customers stick to you more than ever before and more than anyone else?

 

To read the full article, here is LinkedIn link.

 

 

Chris George, providing reliable PR counsel and effective advocacy. Need a go-to writer and experienced communicator? Call 613-983-0801 @ CG&A COMMUNICATIONS.

It’s not the critic who counts

CGA Poster Quotes:Finals

Perhaps one of the most motivational sayings is that of Theodore Roosevelt’s “It’s not the critic who counts.”

Through life there are many nay-sayers, but Teddy Roosevelt wisely points out that a man who acts, who presses forward in the face of criticism and failure, is a man who lives and has no regrets.

It’s not the critic who counts, not the man who points out how the strong man stumbled, or when the doer of deeds could have done better. The credit belongs to the man who is actually in the arena; whose face is marred by dust and sweat and blood; who strives valiantly; who errs and comes short again and again; who knows the great enthusiasms, the great devotions and spends himself in a worth cause; who at the best, knows in the end the triumph of high achievement; and who at the worst if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who know neither victory or defeat.

This passage is from a speech delivered by the 26th President of the USA in Paris in 1910. Click here to read the full speech.

Chris George, providing reliable PR counsel and effective advocacy. Need a go-to writer or experienced communicator? 613-983-0801 @ CG&A COMMUNICATIONS.

10 rules for crisis management

We are often asked advice about our rules of communications during a crisis. It is best if organizations plan for crises before they hit as a little bit of preparation will pay off ten-fold. Here are 10 rules CG&A COMMUNICATIONS promotes to assist with crisis management:

1. Write it down! Before a crisis occurs, draw up and distribute a comprehensive crisis communications plan. Always have a plan on paper.
2. Know who will speak. Designate a small list of possible spokespersons and ensure they have training to give media interviews. The objective in responding during a crisis is to have a single voice, not a chorus.
3. Organize yourself. Establish internal communications lines to ensure fast, accurate information when a crisis does occur. Prepare a list of inside and outside people to inform of a crisis. And, ensure all employees know where to direct media inquiries.
4. Make good first impression. When the issue breaks, there must be an immediate meeting with senior management to determine the stance to take with the public. You have two critical hours to effectively respond. Your challenge is to define the issue accurately, deploy constantly changing tactics, and anticipate reactions.
5. Prepare for media. Spend time briefing designated spokesperson(s) and ensure message lines are tight and clear.
6. Be pro-active. Get out in front of the issue/event and make a public statement. No comment is no response and silence is anything but golden.
7. Keep everyone in-the-know. Remember to keep your own house informed. Distribute statement to staff and other key people.
8. Keep the channel(s) to media open. The media must know who the spokespersons are. An inquiry number should be made available to send and receive messages. In a crisis, it is essential that you are honest, accessible, and forthcoming.
9. Always stay ahead of the issue. If the crisis is on-going, release periodic statements or hold periodic media briefings/news conferences.
10. Never follow a list of ten golden rules. Each crisis is unique and requires special tactics to ensure the issues are dealt with effectively. Do not limit your options in answering to your crisis. A creative, pro-active plan is your best offense.

 

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Chris George, providing reliable PR counsel and effective advocacy. Need a trusted executive assistant, a communications can-do guy, or a go-to-scribe? Call 613-983-0801 @ CG&A COMMUNICATIONS.

Rudy Giuliani’s thoughts on leadership

Through this past week, By George has tweeted many quotes and insights relating to leadership. To follow up on our Twitter activity at @ByGeorgeJournal, here are six principles of crisis leadership from Rudy Giuliani, a man who has provided this world with a demonstrative definition of leadership. Giuliani’s six principles:

1. Have a Vision – having a plan and the ideas to make it a reality are the most important qualities a leader can have. You cant lead other people unless you stand for something.

2. Be an Optimist – When people follow, what theyre following are hopes, dreams, fulfillment of dreams. Theyre following solutions to problems.

3. Have Courage – Courage is managing fear. Its not the absence of fear.

4. Put in Hard Work – Hard work doesnt necessarily mean putting in long hours it means relentless preparation. Whatever the undertaking, you need to put the time into thinking through its every facet and the consequences of taking different routes. Relentless preparing for whats expected will help solve problems when faced with the unexpected.

5. Understand the Value of Teamwork – Learning how to compensate for your own deficiencies through teamwork is the mark of a successful leader. If you can figure out what those things are that you dont do well and you can get people to balance them with their strengths, your organization just got better.

6. Be a Communicator – You have to be able to get your ideas from you to other people a leader has to be able to teach the plan to other people.

 

By George Journal is posting a series of instructive articles entitled “#onwardupward” to help us all prepare for our post-Labour Day challenges. Look for daily articles through the up-coming weeks – and a special feature on this series on the holiday weekend.

(ed. – This article first appeared in the BGJ in Fall 2009.)